RULES

You will find below all the rules related to our website. If you have any question please let us know: hola@projectpieta.com

OBJECT

THESE CONDITIONS OF SALE ARE ENTERED INTO, ON THE ONE HAND BY THE COMPANY PROJECT PIETÀ S.A.C (HEREAFTER REFERRED TO AS “PIETÀ”) WHOSE HEADQUARTERS ARE LOCATED AT PSJE CISNEROS 245 – SAN ISIDRO – LIMA (PERU) AND ON THE OTHER HAND ANY INDIVIDUAL OR CORPORATE BODY WHO WISHES TO PURCHASE AN ITEM VIA THE PIETÀ WEBSITE, HEREAFTER REFERRED TO AS “THE BUYER”. THESE CONDITIONS OF SALE DEFINE THE CONTRACTUAL RELATIONSHIP BETWEEN PIETÀ AND THE BUYER AND THE CONDITIONS WHICH APPLY TO ANY PURCHASE DONE VIA THE PIETÀ RETAIL WEBSITE. ORDERS AND DELIVERIES WILL BE DONE BY PIETÀ FROM PERU. ADDITIONALLY, PAYMENTS WILL BE SENT TO PIETÀ. ANY ORDER FOR A PRODUCT FEATURED ON THE WEBSITE WWW.PROJECTPIETA.COM IMPLIES THE PREVIOUS CONSULTATION AND ACCEPTATION OF THESE CONDITIONS OF SALE.

PRESENTATION OF THE ORDER

CONTRACTUAL INFORMATION WILL BE CONFIRMED BY EMAIL AT THE ADDRESS INDICATED BY THE BUYER IN THE ORDER FORM. PRODUCTS OFFERED ARE THOSE THAT APPEAR IN THE CATALOG PUBLISHED ON THE PIETÀ WEBSITE AND WHICH HAVE BEEN SUBJECT TO A QUALITY CONTROL CHECK. ALL OF THE CHARACTERISTICS OF THE PRODUCTS ARE PRESENTED WITH SNAPSHOTS AND A DESCRIPTION ESTABLISHED FROM INFORMATION PROVIDED BY THE MANUFACTURER (CLOTH). THE PRODUCTS ARE AVAILABLE WHILE STOCKS LAST. STOCKS BEING LIMITED, THE WEBSITE WILL MENTION ANY ITEM WHICH IS OUT OF STOCK. HOWEVER, IN CASE OF AN ERROR CONCERNING THE AVAILABILITY OF A PRODUCT, PIETÀ COMMITS TO REIMBURSING THE BUYER. CERTAIN OFFERS ARE MADE AVAILABLE ONLY FOR A SHORT TIME AND WILL BE ANNOUNCED SEPARATELY. THE PHOTOGRAPHS IN THE CATALOG ARE AS TRUE AS POSSIBLE BUT CAN NOT INSURE PERFECT SIMILITUDE WITH THE OFFERED PRODUCTS, PARTICULARLY CONCERNING COLORS.

PRICES

THE PRICES WHICH ARE LISTED IN THE CATALOG ARE LISTED IN EUROS, WITH AND WITHOUT TAXES INCLUDED. FOR ORDERS WITH VAT EXEMPTION, PRICES WILL BE ESTABLISHED EXCLUDING TAXES. PIETÀ RESERVES THE RIGHT TO MODIFY ITS PRICES AT ANY TIME, BEING UNDERSTOOD THAT THE PRICES WHICH APPEAR IN THE CATALOG THE DAY OF THE ORDER ARE THE ONLY PRICES APPLICABLE TO THE BUYER. THE PRICES LISTED DO NOT INCLUDE TRANSPORTATION. CUSTOMS CHARGES ARE TO BE BORNE BY THE BUYER IN THE CASE OF RETAILERS.

CONFIRMATION OF THE ORDER

THE BUYER WHO WISHES TO PURCHASE A PRODUCT MUST: VALIDATE THE SHOPPING CART AFTER HAVING CHECKED HIS ORDER; IDENTIFICATION AND REGISTRATION OF THE BUYER: ENTER THE ID NUMBER AND PASSWORD. THE BUYER MUST THEN INDICATE OR CONFIRM THE BILLING AND DELIVERY ADDRESSES; IF THE BUYER DOES NOT HAVE AN ID NUMBER , HE MUST FILL OUT A FORM INDICATING HIS CONTACT INFORMATION AND THEN REGISTER; CONFIRM THE ORDER AND PAYMENT METHOD; VALIDATE PAYMENT.

CONFIRMATION OF THE ORDER INDICATES COMPLETE ACCEPTANCE OF THESE CONDITIONS OF SALES AS WELL AS RECOGNITION OF BEING PERFECTLY AWARE OF THEM. ALL OF THE INFORMATION PROVIDED AND THE CONFIRMATION REGISTERED SHOW PROOF OF THE TRANSACTION. THE CONFIRMATION IS THE EQUIVALENT OF A SIGNATURE AND INDICATES ACCEPTANCE OF THE OPERATION. PIETÀ WILL COMMUNICATE, VIA AN INITIAL EMAIL, THE FOLLOWING INFORMATION: REGISTRATION, CONFIRMATION OF THE ORDER, THE AMOUNT BILLED, AND THE DELAY FOR DELIVERY OF THE ORDER (ABOUT 10-12 DAYS ON AVERAGE). PIETÀ WILL COMMUNICATE, VIA A SECOND EMAIL, THE DELIVERY REFERENCES REGISTERED WITH A TRANSPORTER ALLOWING TRACKING OF THE DELIVERY.

PAYMENT & SECURITY

THE ACCOUNTS OF PIETÀ ARE DOMICILED AT INTERBANK PERU. PAYMENTS WILL BE SECURED THROUGH THE PAYMENT SYSTEM BRINKS AND PAYPAL. INFORMATION RELATIVE TO THIS SYSTEM IS AVAILABLE ON THE WEBSITE HTTP://WWW.BRINKS.COM ALL INFORMATION EXCHANGED TO COMPLETE A PAYMENT ARE ENCRYPTED WITH THE SSL PROTOCOL (SECURE SOCKET LAYER). THIS INFORMATION CAN NOT BE DETECTED, INTERCEPTED, OR USED BY A THIRD-PARTY. IT IS NOT KEPT BY OUR INFORMATION SERVICES EITHER. PAYMENTS ARE MADE BY CREDIT CARD (CB, VISA, MASTERCARD, AMERICAN EXPRESS, JCB) OR VIA A PAYPAL ACCOUNT. PAYPAL IS CERTIFIED PCI DSS (PAYMENT CARD INDUSTRY DATA SECURITY STANDARD) BY VISA AND MASTERCARD. THE BUYER’S ACCOUNT WILL BE DEBITED ONLY UPON VALIDATION OF PAYMENT OF THE ORDER AND VALIDATION OF THE AMOUNT AND DELIVERY FEES. FOR ANY ADDITIONAL INFORMATION, THE BUYER CAN CONTACT PIETÀ BY EMAIL AT THE FOLLOWING ADDRESS: HOLA@PROJECTPIETA.COM

DELIVERIES

DELIVERY WILL BE DONE IN THE FOLLOWING MANNER: FOR STANDARD DELIVERIES (BETWEEN 10 AND 15 DAYS): DELIVERIES WILL BE DONE BY THE POSTAL SERVICE (SERPOST) OR DHL. PIETÀ IS COMMITTED INTO MAKING ITS BEST EFFORTS TO DELIVER THE PARCELS WITHIN THE SHIPPING TIME MENTIONED ABOVE. TIME LIMITS ARE COMMUNICATED AS AN INDICATION AND COULD POSSIBLY GO BEYOND: CANCELLATIONS AND COMPLAINTS REGARDING ANY DAMAGE WILL BE VOIDED. HOWEVER, IF THE ORDERED PRODUCTS ARE NOT DELIVERED WITHIN 6 WEEKS AFTER THE INDICATIVE DATE OF DELIVERY, FOR OTHER CAUSES THAT THE ONES BEYOND CONTROL; THE SALE COULD BE CANCELLED UPON A WRITTEN REQUEST FROM THE CUSTOMER. SUMS PAID BY THE CUSTOMER WILL BE IMMEDIATELY RE-CREDITED, WITHOUT ANY COMPENSATION OR RESERVE. DELIVERY PROCESS IS CONSIDERED AS COMPLETED AS SOON AS PÀ REMITS THE GOODS TO THE CONVEYOR: EVENTUAL DELAYS DO NOT ALLOW THE RIGHT TO THE PURCHASER TO CLAIM DAMAGES. IN CASE OF TECHNICAL PRODUCT, THE CLIENT SHOULD CHECK THE GOOD SHAPE OF THE PRODUCT AND READ THE ATTACHED NOTICE. THE RESPONSIBILITY OF THE TRANSPORTER, PIETÀ WILL NOT BE SOUGHT IN CASE OF THE IMPOSSIBILITY TO DELIVER THE GOODS DUE TO IMPRECISE INFORMATION IN THE DELIVERY ADDRESS (HAVING BEEN STIPULATED THAT THE USE OF A POST OFFICE BOX IS FORBIDDEN). THE AMOUNT OF DELIVERY CHARGES IS INDICATED IN THE SECTION ENTITLED “CART” AND IS SUBJECT TO THE BUYER’S APPROVAL BEFORE VALIDATION OF EACH ORDER. ANY CUSTOMS CHARGES ARE THE RESPONSIBILITY OF THE BUYER. IT IS POSSIBLE TO TRACK THE DELIVERY ON THE WEBSITE WWW.TRACKITONLINE.RU WITH THE TRACKING NUMBER WHICH WILL HAVE BEEN SENT PREVIOUSLY BY E-MAIL. ALL PRODUCTS GIVEN TO THE TRANSPORTER BY PIETÀ ARE AND REMAIN IN PERFECT SHAPE. IN CASE OF THE DELIVERY OF DAMAGED OR INCOMPLETE MERCHANDISE, THE BUYER MUST REFUSE THE DELIVERY AND MENTION HIS RESERVES ON THE DELIVERY SLIP. THE BUYER MUST THEN INFORM PIETÀ BY EMAIL AT THE FOLLOWING ADDRESS: HOLA@PROJECTPIETA.COM OR BY REGISTERED LETTER WITH RETURN RECEIPT REQUESTED TO PIETÀ – PSJE CISNEROS 245 – SAN ISIDRO – LIMA 27 – PERU, REQUESTING A NEW DELIVERY, THE CORRESPONDING DELIVERY CHARGES BEING COVERED BY KITSUNÉ, OR THE CANCELLATION OF THE SALE AND ITS REIMBURSEMENT. THE ADDRESS THAT THE BUYER INDICATED FOR THE DELIVERY OF HIS ORDER CAN NOT BE MODIFIED AFTER VALIDATION. IN CASE OF A DELIVERY DELAY OF MORE THAN SEVEN DAYS AFTER THE DATE INDICATED WHEN THE ORDER WAS MADE, THE SALES CONTRACT CAN BE CANCELED AT THE REQUEST OF THE BUYER WHO WILL BE REIMBURSED IN FULL. THE REQUEST MUST BE MADE BY EMAIL AT THE FOLLOWING ADDRESS: HOLA@PROJECTPIETA.COM OR BY REGISTERED LETTER WITH RETURN RECEIPT REQUESTED TO PIETÀ – PSJE CISNEROS 245 – SAN ISIDRO – LIMA 27 – PERU.IET REMEBER ALL THE GOODS ARE SENT FROM PERU.

RETURNS

PROVIDED THAT THE PRODUCTS ARE STILL IN THEIR ORIGINAL PACKAGING AND THAT THEY HAVE NOT BEEN WORN, WASHED, IRONED, ALTERED, DIRTIED, NOR DE-CELLOPHANED FOR CD’S/RECORDS, THE BUYER BENEFITS FROM A PERIOD OF WITHDRAWAL WHEN HE CAN CANCEL ANY ORDER WITHIN FIFTEEN DAYS STARTING FROM THE DAY OF DELIVERY OF THE ORDER. FOR ANY RETURN, THE BUYER MUST SEND AN EMAIL TO THE FOLLOWING ADDRESS: HOLA@PROJECTPIETA.COM PRODUCTS MUST BE A RETURNED WITH THE COMPLETED RETURN SLIP (THIS CAN BE FOUND IN THE PACKAGE AT THE TIME OF DELIVERY). THE BUYER WILL THEN BE CONTACTED BY EMAIL REGARDING HIS REQUEST. THE RIGHT OF WITHDRAWAL APPLIES ONLY TO INDIVIDUALS. IN CASE OF RETURN OF DAMAGED GOODS, PIETÀ RETURN THEM TO THE BUYER WHO WILL BE OBLIGED TO PAY THE TRANSPORTATION COSTS. KITSUNÉ WILL REIMBURSE GOODS RETURNED UNDER THE ABOVE-MENTIONED CONDITIONS WITHIN A DELAY OF THIRTY DAYS STARTING FROM THE DAY OF THEIR RECEPTION. HOWEVER THE USE OF CREDIT CARDS WITH DEFERRED DEBIT WILL RESULT IN A DEFERRED REIMBURSEMENT.

7-A RETURN FOR REIMBURSEMENT: THE BUYER WILL BE REIMBURSED IN FULL THE AMOUNT OF THE PURCHASE AND THE ONE-WAY DELIVERY COSTS. THE COST OF RETURNING THE MERCHANDISE IS BORNE BY THE BUYER.

7-B RETURN FOR EXCHANGE: PIETÀ CAN NOT REIMBURSE THE DIFFERENCE OF PRICE IN CASE OF AN EXCHANGE WITH A LOWER-PRICED PRODUCT. HOWEVER, PIETÀ COMMITS TO EXCHANGING TWO ARTICLES WHOSE PRICES ARE IDENTICAL. THE COST OF RETURNING THE GOODS IS BORNE BY THE BUYER, BUT THE COST OF DELIVERY OF THE EXCHANGED GOODS WILL BE BORNE BY PIETÀ WITHIN THE LIMITS OF ONE EXCHANGE.

GARANTY

IN CASE OF NON-CONFORMITY OF A PRODUCT SOLD, IT CAN BE RETURNED TO PIETÀ WHO WILL TAKE IT BACK, EXCHANGE IT OR REIMBURSE IT. THE BUYER WILL INFORM PIETÀ BY EMAIL AT THE FOLLOWING ADDRESS: HOLA@PROJECTPIETA.COM THE BUYER MUST RETURN ANY NON-CONFORM PRODUCT WITHIN FIFTEEN DAYS STARTING FROM THE DATE OF DELIVERY OF THE ORDER. THE RETURN DELIVERY CHARGES WILL BE BORNE BY PIETÀ.

RESPONSABILITY

PIETÀ, IN THE PROCESS OF ON-LINE SALES CAN BE HELD ONLY TO AN OBLIGATION OF MEANS: ITS RESPONSIBILITY CAN NOT BE ENGAGED FOR DAMAGES RESULTING FROM THE USE OF INTERNET, SUCH AS THE LOSS OF INFORMATION, INTRUSION, VIRUS, RUPTURE OF SERVICE OR OTHER INVOLUNTARY PROBLEMS. CONCERNING THE NON-FULFILLMENT OR THE POOR FULFILLMENT OF THE CONTRACT, PIETÀ CAN NEVERTHELESS BE EXONERATED IN ALL OR IN PART OF ITS RESPONSIBILITY BY PROVIDING PROOF THAT IT IS IMPUTABLE, EITHER TO THE CLIENT, OR TO A THIRD-PARTY (FORESEEABLE OR UNFORESEEABLE), OR TO A CASE OF FORCE MAJEURE. THE FORCE MAJEURE TAKES INTO ACCOUNT FACTS OR UNAVOIDABLE CIRCUMSTANCES, BEYOND THE PARTIES’ CONTROL, IN SPITE OF ALL REASONABLE EFFORTS TO AVOID THEM. ARE ALSO CONSIDERED AS A CASE OF FORCE MAJEUR, BLOCKAGES OF MEANS OF TRANSPORTATION OR SUPPLIES, EARTHQUAKES, FIRES, STORMS, FLOODS, LIGHTENING, INTERRUPTION OF TELECOMMUNICATIONS NETWORK, AND SPECIFICALLY ALL NETWORKS ACCESSIBLE VIA INTERNET, OR DIFFICULTIES SPECIFIC TO THE TELECOMMUNICATIONS NETWORK OUTSIDE OF THE TWO PARTIES. THE PARTY AFFECTED BY THE FORCE MAJEURE WILL INFORM THE OTHER PARTY WITHIN FIVE WORKING DAYS FOLLOWING THE DATE WHEN THE PARTY BECAME AWARE OF THIS. BOTH PARTIES WILL AGREE TO CONDITIONS FOR THE FULFILLMENT OF THE CONTRACT.

INTELLECTUAL PROPERTY

IT IS FORBIDDEN TO REPRODUCE, TAKE ADVANTAGE OF, DISSEMINATE OR USE, FOR ANY REASON, EVEN PARTIALLY THE ELEMENTS OF THE WEBSITE, BE THEY VISUAL OR SOUND. ANY LINK, SIMPLE OR HYPERTEXT, IS STRICTLY FORBIDDEN, EXCEPT WITH THE WRITTEN AGREEMENT OF PIETÀ. CONSEQUENTLY, ANY COPY AND USE OF THE PIETÀ BRAND, ANY PARASITISM DRAWN FROM THE EXPLOITATION OF THE WEBSITE WILL AUTOMATICALLY BE PURSUED AND SANCTIONED LEGALLY. ARE FREE FROM USE ALL THE PICTURES IN THE «PR SECTION» ADDING THE COPYRIGHTS.

PROTECTION OF PERSONAL DATA

IN ACCORDANCE WITH THE LAW CONCERNING DATA-PROCESSING, DATA FILES AND INDIVIDUAL LIBERTIES OF JANUARY 6, 1978, PERSONAL INFORMATION RELATIVE TO THE BUYER CAN BE THE OBJECT OF AUTOMATIC TREATMENT. PIETÀ RESERVES THE RIGHT TO COLLECT INFORMATION ON ITS BUYERS, INCLUDING THE USE OF COOKIES. THE BUYERS CAN REFUSE DISCLOSURE OF THEIR CONTACT INFORMATION BY NOTIFICATION AT THE FOLLOWING ADDRESS: HOLA@PROJECTPIETA.COM. ADDITIONALLY, USERS HAVE THE RIGHT TO ACCESS AND RECTIFY ANY INFORMATION CONCERNING THEMSELVES, IN ACCORDANCE WITH THE LAW. IMMEDIATELY UPON REQUEST BY THE BUYER WHO WISHES TO HAVE DATA DELETED, PIETÀ COMMITS TO REMOVING ALL OF THE INFORMATION. THE INFORMATION WHICH IS COLLECTED WILL NOT BE USED FOR COMMERCIAL REASONS OTHER THAN THOSE SPECIFICALLY TARGETTED BY THE WEBSITE AND WHICH CAN BE DEVELOPPED AT A LATER DATE BY PIETÀ. THE BUYER HAS THE RIGHT TO ACCESS, MODIFY, CHANGE OR DELETE THE INFORMATION. TO USE THIS RIGHT, THE BUYER MUST SEND AN EMAIL TO THE FOLLOWING ADDRESS: HOLA@PROJECTPIETA.COM

LEGAL INFORMATION

PIETÀ IS AN SAC WHOSE HEADQUARTERS ARE LOCATED AT PSJE CISNEROS 245 – SAN ISIDRO – LIMA, REGISTERED WITH THE SUNAT IN LIMA, IDENTIFICATION NUMBER RUC: 20551264611.

APPLICABLE LAW

THESE CONDITIONS OF ON-LINE SALES ARE SUBJECT TO PERUVIAN LAW. IN CASE OF LITIGATION, THE TRIBUNAL OF LIMA IS COMPETENT, WITHOUT REGARDS TO THE PLURALITY OF DEFENDERS OR RECOURSE UNDER WARRANTY.